Can I lay-by
Contact us if you would like to set up a lay-by payment plan and provide your name, address, phone and email details. We are more than happy to accept part payments over a 8 Weeks period, To enter into the Lay by Agreement a non-refundable deposit of 10% of the total order is required at the beginning and once you pay full amount on 8 weeks we ship your order otherwise if we not receive the full amount within 8 weeks we cancel your order .We will Endeavour to assist you in completing your Lay by such as payment reminders and extensions however we do reserve the right to cancel non-compliant orders. In this case any funds minus initial 10% deposit will be refunded to you.
How long does it take for my product to ship out?
If your item is not a pre-order, it leaves the warehouse between 1-2 business days and The average shipping time for most products is between 3-8 business days
Can I leave the battery on charge for all day?
No, Battery charge time must not exceed 12 hours for first use or permanent damage to the cells will occur. The battery should also be charged every time when ever it need for not more than 6 hours .
How fast will my ride on car go?
This will depend on the battery power. 6 Volt ride ons are more suited to the harder tarmac surfaces but will operate on grass at a slower pace. A12 volt battery will operate the ride on at about 7 Km/h. A 24 volt will go about 9 Km/h .
Is there much assembly required?
All products require some assembly depending on the model. Assembly takes about 20 to 30 mins. These cars come with a manual so you’ll have them up and running in no time!
Assembly time - Approximately 60 - 90 minutes
These ride on cars require some components to be assembled. A relative degree of understanding instruction manuals and assembly techniques will be required to build this ride on car.
What are the best surfaces for my ride on car to operate on?
12 Volt and 24 volt ride on will go on most surfaces (tarmac, grass, gravel etc) , 6 Volt ride on are more suited to the harder tarmac surfaces but will operate on grass at a slower pace.
What about your quality and warranty?
We have strict quality control system from material to finished products, before products being released from factory, our Dept needs to do spot check strictly, and once products reaching your hands, please pay more attention on testing, you need to make sure all of them are all right in your hands.
For defective or false products those are confirmed due to our own mistakes, we can replace and make up for your lost.
And you know, toys do not like other electronic products, such as MP3, DVD , so we can not guarantee any years for these products, because they will be played by users, maybe they will be broken down after playing, but we can supply most of the spare parts for these broken models from your hands.
Usually, they will be all right in correct operation.
We offer a six months parts replacement warranty only. In the event of a particular part failing, Asim's Toys will supply the parts required free of charge. In the event of an item not working after replacement parts are installed, the purchasee is responsible for the cost of returning the item to us. Postage costs will not be refunded byAsim's Toys . See below notes regarding Toys electrics. Batteries and battery chargers are not covered under the warranty and they must be handled and charged correctly.